UX Audit Services: Enhancing
eCommerce Performance

Design-and-Build-Co.-Services

Image: Stella McCartney

At Design and Build Co., we understand that a seamless digital experience is vital for brands in the Fashion, Luxury, and Beauty industries. As a London-based digital agency with teams in Lisbon, we specialise in brand-led eCommerce, using strategic thinking and a deep understanding of consumer behaviour to transform online businesses. Our UX audit services help brands refine their digital platforms, ensuring optimal usability, accessibility, and engagement to drive conversions.

What is a UX Audit?

A UX audit is a structured evaluation of a website’s user experience, identifying pain points and opportunities for improvement. At Design and Build Co., our UX site audit focuses on eliminating friction in the user journey, optimising navigation, and ensuring an intuitive design. Our UI UX audit includes analysing user interactions, reviewing analytics data, and conducting usability tests to create seamless shopping experiences.

By conducting a UX website audit, we help businesses refine design elements, optimise content presentation, and enhance accessibility. Our digital UX audit ensures all aspects of a website work harmoniously to deliver an engaging and intuitive experience.

Why Choose Design and Build Co. for Your UX Audit?

With over a decade of experience in brand-led eCommerce, Design and Build Co. has partnered with leading Fashion, Luxury, and Beauty brands to create digital experiences that resonate with their audience. Our UX audit services UK go beyond generic assessments we offer tailored solutions designed for high-end brands that require a strategic approach to digital transformation.

Why is a UX Audit Important for eCommerce?
For online stores, an eCommerce UX audit is essential. Shoppers expect a seamless, fast, and intuitive experience. A poorly designed website with confusing navigation or slow-loading pages can result in lost customers. Our website UX audit ensures a fully optimised user experience that encourages conversions and brand loyalty.

An accessibility audit UX is also a crucial component of our process, ensuring compliance with industry standards and creating inclusive digital spaces for all users. With our expertise, brands can improve their reputation, expand customer reach, and meet accessibility guidelines with confidence.

Key Components of Our UX Audit Services

UI/UX Design Audit
Our UI audit evaluates the visual and interactive elements of your website, ensuring a cohesive design that aligns with your brand identity and audience expectations. Our UI UX design audit examines typography, colour schemes, layout, and overall aesthetics to improve usability.

UX Content Audit
A content audit UX assesses the clarity, structure, and effectiveness of your website’s content. Our UX content audit ensures information is presented in a compelling and digestible manner, improving both user engagement and SEO rankings.

Usability and Navigation Review
Our website UI/UX audit identifies usability roadblocks that may be causing frustration for visitors. Whether it's a complex navigation system or unclear user pathways, our audit UX UI pinpoints necessary improvements to enhance the user journey.

Performance and Speed Optimisation
Slow-loading pages can impact both user experience and SEO. Our UX audit checklist includes an in-depth performance analysis, allowing us to implement strategic fixes that improve site speed and overall efficiency.

Conversion Rate Optimisation (CRO)
Our UX SEO audit aligns website structure with search engine best practices, enhancing rankings and increasing conversions. A well-executed audit UI UX helps refine call-to-action buttons, streamline checkout processes, and increase overall engagement.

Benefits of a UX Audit by Design and Build Co.

A UX audit example from our work demonstrates how businesses benefit from a thorough evaluation. The key advantages include:

  1. Increased customer engagement and satisfaction
  2. Higher conversion rates and revenue growth
  3. Improved accessibility compliance
  4. Enhanced SEO performance and discoverability
  5. Reduced bounce rates and friction in the user journey


By partnering with Design and Build Co., brands can implement meaningful improvements that elevate their digital strategy and user experience.

How to Conduct a UX Audit

If you're wondering how to conduct a UX audit, our process includes:

  1. Defining business objectives and identifying pain points
  2. Analysing user behaviour using advanced analytics tools
  3. Conducting a UX site audit to assess usability and accessibility
  4. Implementing recommendations and measuring results for continuous improvement


A well-executed website audit UX ensures long-term success and a more effective digital platform for your brand.

How Much Does a UX Audit Cost?

The cost of a UX audit of website services varies depending on website complexity, business goals, and the depth of analysis required. At Design and Build Co., we offer tailored UX audit services to meet the specific needs of Fashion, Luxury, and Beauty brands.

A UX site audit is an essential step toward eCommerce success and businesses can enhance usability, strengthen customer engagement, and drive sales. Whether you need a website UX audit, UI UX audit services, or an audit UX site e-commerce, our expertise ensures exceptional results.

For brands looking to stay ahead in the competitive digital landscape, a UI UX audit is a strategic investment. Contact Design and Build Co. today to discuss your UX audit needs and transform your online experience.

Frequently Asked Questions

How long does a UX audit take?
The timeframe for a UX audit varies depending on the complexity of the website. Typically, a comprehensive audit takes between 2 to 6 weeks.
 
What are the main deliverables of a UX audit?
You will receive a detailed report outlining usability issues, user pain points, key recommendations, and an actionable roadmap for improving your website’s user experience.
 
Do I need a UX audit if my website is already performing well?
Yes. Even high-performing websites can benefit from a UX audit to uncover hidden inefficiencies, enhance user journeys, and maintain a competitive advantage.
 
Can I conduct a UX audit on my own?
While you can use UX audit tools for a basic review, a professional audit by Design and Build Co. provides expert analysis, in-depth insights, and tailored recommendations based on industry best practices.
 
Will a UX audit improve my SEO rankings?
Yes. A UX audit enhances website navigation, page speed, and content structure, all of which contribute to improved search engine rankings and better user engagement.
 

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